FAQ's

What is Welcome Home Box?

Welcome Home Box was created for the lovers of home décor offering seasonal and stylish items, delivered direct to your door so you can enjoy the fun part of decorating and styling your home.
We aim to include a wide variety of neutral, high-quality and versatile pieces sourced from local Australian businesses, all for one amazing price every three months.
It’s a fun and effortless way to give your home a fresh new look each season or all year long.

 

What is in the box?

You will receive 4-6 high-quality items (at a price well below their retail value). Items may include an assortment of pieces, such as table top décor, homeware, decorative trays and more. In every box we also try to feature at least one Australian made item or small business.

 

When will my box be shipped?

Our subscribers will receive 4 boxes per year. Boxes ship around the 1st of the following months: March (Autumn), June (Winter), September (Spring) and December (Summer).

 

What type of subscription plans are available?

We offer a quarterly plan for receiving a seasonal home décor subscription box every 3 months.

 

Can I choose what is in my home décor box?

We carefully curate each box and aim to provide neutral, versatile and practical home décor for each season to suit any style of home.

 

When will I be billed?

Subscribers will be billed on the 20th of the month prior to shipment, i.e. February 20th bill date for The Autumn Box which will ship from around 1 March. Your initial purchase covers your first box. If you subscribe after a box is sold out, you will automatically be signed up to receive the next seasonal box.

 

How do you support local?

We source from Australian businesses and in every box we try to feature at least one Australian made item or small business.

 

Do you ship internationally?

Currently we only ship within Australia. We would love to ship internationally and hope to provide this option in the near future.