Shipping & Billing Policy
Shipping & Billing policy for the Seasonal Home Décor Subscription Box:
Your subscription includes all seasonal home décor boxes until you choose to pause or cancel. Seasonal boxes include Autumn, Winter, Spring and Summer. After your first box, your credit card will be charged on the 20th of the month prior to the ship date of your next seasonal box. Your box will ship at the start of each season. You can make changes to, pause or cancel your subscription, by logging in to your manage subscription page. Please note, your cancellation must be done by the 15th of the month in order to avoid receiving the box. Cancellation requests after the 15th of the month will be effective for the next shipment.
*By purchasing a subscription you are agreeing to your credit/debit card or PayPal account authorisation for the upcoming billing cycle for each seasonal month until you cancel.
$15 Flat rate shipping available for QLD/NSW/VIC. Shipping calculated at checkout.
Shipping policy for Gift Boxes and Décor Shop items:
All gift boxes and décor shop items are sold separately on our online store and will ship within 3 business days of your order placement unless otherwise specified or requested. Shipping is calculated at checkout. If you order includes multiple items and significant weight is added, shipping may be increased.
We do our very best to process, carefully pack and ship all orders within 3 business days, unless noted. You will automatically receive an email with your tracking information when your order is shipped. Please note packages may take longer to arrive due to variables outside of our control. Once your package is in transit, we are not responsible for any delays from our shipping providers. We will work with you to the best of our ability to help track down your package to ensure delivery.
Once your box is marked delivered, we release all responsibility.